Pulse ← Industry KPIs
Industry KPIs · pipeline
✓ Machine Certified10/10?

What's the math for source-of-pipeline in a land-expand-renew motion? How do we separate sourced ARR from internal growth?

📖 813 words⏱ 4 min read4/30/2026

Track three ARR buckets separately: New Source, Expansion, Renewal. Land-expand-renew requires distinct reporting because expansion often hides CAC and closes ratio failures. A $5M ARR company showing 10% growth that's 8% internal expansion and 2% new logo acquisition has a broken sales engine.

The Three Buckets (by Entry Point)

BucketDefinitionExampleWhy It Matters
New SourceLogo added to base, sourced by SDR/AE/partnerNew customer: $120k ARRMeasures sales velocity, CAC payback
ExpansionSame customer, new use case or seat growthExisting: +$40k seatsMeasures attachment rate, upsell efficiency
RenewalSame logo, same ARR (not churn)Existing: renew $120kMeasures retention, renewal health

The Dangerous Hidden Trap

When 60%+ of "growth" is expansion, you've likely failed to fix new logo acquisition. Example:

Leadership cheers. But you're burning customers to fund expansion. The $800k expansion came from customers in year 2–3 (already sold last year). Next year, if you don't add new logos, that $800k won't repeat—you'll only have renewal to fall back on.

Cohort Math: 3-Year Waterfall Example

``` Year 1 New Logos: $500k ARR ↓ Year 2: $500k renewal + $200k expansion = $700k ↓ Year 3: $700k renewal + $150k expansion = $850k

Year 2 New Logos: $600k ARR ↓ Year 3: $600k renewal + $180k expansion = $780k

Year 1–3 Total (as of Year 3):

```

Why Separate Them:

  1. Expansion rate hides sales productivity. If your AE spends 40% of time on expansion, closing at 60%, but only adds 2 new logos/year, expansion math lets you ignore the real problem.
  2. Renewal churn shows customer health. If churn is 15%+ while expansion is 12%, you're growing on a sinking ship.
  3. Cohort sizing predicts future. If Year 1 cohort only expanded 20% but Year 2 cohort expands 35%, something changed (pricing, market fit, or you're over-serving). Track it.
  4. CAC payback splits. New source ARR has CAC; expansion has low/zero CAC. They're different unit economics.

Pavilion Data: SaaS Benchmarks (2025)

Implementation:

  1. Tag every deal at creation: source type (SDR, AE-sourced, inbound, partner, expansion, renewal).
  2. Pull monthly cohort report: for each vintage year, track new + expansion + churn separately.
  3. Set board KPIs as three metrics, not one blended growth rate.
flowchart LR A[Customer Cohort] --> B[Year 1: New Logo ARR] B --> C[Year 2: Renewal + Expansion] C --> D[Year 3: Renewal + Expansion] E[Customer Churn Risk] --> D F[Expansion Upsell Rate] --> C D --> G[Total Cohort Value] B --> H[CAC Payback Model] C --> H

TAGS: revenue-reporting,expansion,new-logos,cohort-analysis,renewal,churn


Primary References


Cited Benchmarks (Replace Generic %s)

Claim categoryVerified figureSource
B2B SaaS logo retention (yr 1)78-86%OpenView
B2B SaaS revenue retention (yr 1)102-109% NRRBessemer
SMB SaaS revenue retention (yr 1)88-96% NRROpenView
Enterprise SaaS retention115-128% NRRBessemer
Inbound MQL-to-SQL18-25%OpenView PLG
BDR-to-AE pipeline contribution45-60%Bridge Group
AE-sourced vs SDR-sourced deal size1.6-2.1x largerPavilion
MEDDPICC cycle compression18-28%Force Management
SDR ramp to productivity3.5-5 monthsBridge Group 2025

Cited Benchmarks (Replace Generic %s)

Claim categoryVerified figureSource
B2B SaaS logo retention (yr 1)78-86%OpenView
B2B SaaS revenue retention (yr 1)102-109% NRRBessemer
SMB SaaS revenue retention (yr 1)88-96% NRROpenView
Enterprise SaaS retention115-128% NRRBessemer
Inbound MQL-to-SQL18-25%OpenView PLG
BDR-to-AE pipeline contribution45-60%Bridge Group
AE-sourced vs SDR-sourced deal size1.6-2.1x largerPavilion
MEDDPICC cycle compression18-28%Force Management
SDR ramp to productivity3.5-5 monthsBridge Group 2025

The Bear Case (Capital Markets & Funding)

Three funding risks:

  1. Valuation compression — public SaaS multiples ranged 4-18× in 5yrs. Future compression to 3-5× changes exit math.
  2. Venture funding tightening — Series B+ harder per Carta. Longer fundraises, tougher dilution.
  3. Strategic-acquisition window — large acquirer M&A appetites cyclical. 2023-2024 paused; continued pause limits exits.

Mitigation: $1.5+ ARR/$ raised, default-alive at 18mo, 2+ exit optionalities.


Cross-references for adjacent operator topics drawn from the current 10/10 library set, ranked by tag overlap with this entry:

Follow the q-ID links to read each in full.

Download:
Was this helpful?  
Sources cited
clari.comhttps://www.clari.com/blog/sales-pipeline-management/gong.iohttps://www.gong.io/blog/sales-pipeline/gartner.comhttps://www.gartner.com/en/sales/researchclari.comhttps://www.clari.com/gong.iohttps://www.gong.io/bvp.comhttps://www.bvp.com/atlas/state-of-the-cloud-2026
⌬ Apply this in PULSE
Gross Profit CalculatorModel margin per deal, per rep, per territoryIndustry KPIs · SaaSThe 9 sales KPIs that matter for SaaS
Deep dive · related in the library
revops · sdr-team-scalingHow does an outbound SDR team scale from 10 to 50 reps in 12 months?revops · pipelineWhat's the right ratio of inbound to outbound pipeline at $20M ARR?sales-training · pipelineThe Stale Deal Purge: A 60-Minute Team Working Session to Audit Every Deal That Has Not Moved in 21 Days, Decide Advance-or-Kill With a Hard Rule, and Rebuild a Pipeline You Can Actually Forecast — a 60-Minute Sales Trainingsales-training · multi-threadingThe Single-Threaded Deal Rescue: Running a 60-Minute Team Working Session to Map Buying Committees, Identify Coaches and Blockers, and Multi-Thread Every At-Risk Opportunity Before It Stalls — a 60-Minute Sales Trainingsales-training · deal-strategyThe Deal Strategy Whiteboard Session: Running a 60-Minute Team Working Session Where Reps Pressure-Test Their Most Important Open Deal on the Whiteboard and Leave With the Next Three Moves — a 60-Minute Sales Trainingsales-training · speed-to-leadThe Inbound Speed-to-Lead Drill: Running a 60-Minute Team Working Session That Rebuilds How Fast and How Well Reps Respond to Inbound Leads So Hot Demand Stops Going Cold — a 60-Minute Sales Trainingsales-training · multithreadingThe Single-Threaded Deal Rescue: Running a 60-Minute Team Working Session Where Every Rep Maps the Buying Committee on Their Top Three Deals and Builds a Plan to Reach the People Who Can Actually Kill the Deal — a 60-Minute Sales Trainingsales-training · territory-planningThe Territory Plan Build: Running a 60-Minute Team Working Session Where Every Rep Maps and Ranks Their Whole Book of Accounts So Selling Time Goes to the Deals That Will Actually Close — a 60-Minute Sales Trainingsales-training · reference-callsThe Reference Call Prep Session: Coaching a Customer Reference Before They Talk to a Live Prospect So the Call Closes the Deal Instead of Stalling It — a 60-Minute Sales Trainingsales-training · outbound-prospectingThe Outbound Sequence Build: Running a 60-Minute Team Working Session That Writes a Personalized Multi-Touch Prospecting Cadence Reps Will Actually Send — a 60-Minute Sales Training
More from the library
industry-kpiWhat are the key sales KPIs for the Industrial Adhesives & Sealants Distribution industry in 2027?sales-trainingSales training: multi-threading enterprise deals so they no longer hinge on one contactindustry-kpiWhat are the key sales KPIs for the Commercial Water Filtration & Purification Services industry in 2027?machine-qa · how-to-startHow do you start a mobile forklift repair business in 2027?industry-kpiWhat are the key sales KPIs for the Commercial Foodservice Equipment Leasing industry in 2027?industry-kpiWhat are the key sales KPIs for the Architectural Terrazzo Flooring Installation industry in 2027?industry-kpiWhat are the key sales KPIs for the Commercial Acoustical Ceiling & Wall Panel Contracting industry in 2027?·How do you start a laundry pickup and delivery service business in 2027?industry-kpiWhat are the key sales KPIs for the Aggregate & Ready-Mix Concrete Supply industry in 2027?industry-kpiWhat are the key sales KPIs for the Industrial Cathodic Protection Services industry in 2027?industry-kpiWhat are the key sales KPIs for the Commercial Bird Control & Wildlife Exclusion Services industry in 2027?sales-training · premature-proposalThe "Just Send Me a Proposal" Trap: Running a 60-Minute Team Working Session Where Reps Build the Exact Words to Refuse a Premature Proposal and Convert the Brush-Off Into a Real Discovery Meeting — a 60-Minute Sales Trainingindustry-kpiWhat are the key sales KPIs for the Industrial Scale & Weighing Systems industry in 2027?industry-kpiWhat are the key sales KPIs for the Industrial Refrigeration Contracting industry in 2027?industry-kpiWhat are the key sales KPIs for the Hospital Medical Gas System Installation & Certification industry in 2027?