Should I open or buy a Five Star Painting franchise in 2027?
Direct Answer
Yes — open or buy a Five Star Painting franchise in 2027 if you can commit $120K-$200K in liquid capital, you treat this as a sales-and-recruiting business (not a brush-and-roller business), and you accept that Year 1 cash flow is usually $20K-$45K while you build a crew bench.
The Item 7 investment range is $82,200-$194,600 with a $45,000 franchise fee, 6% royalty, and 2% national brand fund. Median 2024 gross sales hit $572,580 per the 2025 FDD Item 19, with owner earnings of $68,710-$85,887 at a ~15% operating margin. Breakeven is 14-22 months; full payback is 2.2-4.2 years.
Probably not if you want a hands-off cash-flow asset in Year 1, if you dislike door-to-door estimating, or if you have less than $50K liquid.
The Real Numbers
Five Star Painting is a Neighborly-owned residential and light-commercial painting franchise that runs an executive-model with subcontractor painters rather than W-2 crews. Numbers below are the 2025 FDD (filed for the 2026 sales year, the most recent in market as of June 2026) — every operator should read the full document at the Wisconsin DFI or Minnesota CARDS portal before signing.
| Line item | Real 2027-projected number | Source |
|---|---|---|
| Initial franchise fee | $45,000 (10% vet discount → $40,500) | 2025 FDD Item 5 |
| Total Item 7 investment | $82,200 - $194,600 | 2025 FDD Item 7 |
| Liquid capital required | $50,000 minimum | Neighborly franchise.neighborly.com |
| Net worth required | $200,000 | Neighborly |
| Royalty | 6% of gross sales | 2025 FDD Item 6 |
| National brand fund | 2% of gross sales | 2025 FDD Item 6 |
| Technology fee | ~$197/month | 2025 FDD Item 6 |
| ProTradeNet / call center | $350-$450/month + per-appointment | FranchiseChatter 2025 |
| Median gross sales (Item 19) | $572,580 (206 reporting units, full-year 2024) | 2025 FDD Item 19 |
| Average gross sales (Item 19) | ~$782,000 (skewed by top quartile) | franchisepayback.com |
| Top-quartile gross sales | ~$1.4M+ | FDD Item 19 quartile breakout |
| Bottom-quartile gross sales | ~$180K-$240K | FDD Item 19 quartile breakout |
| Estimated owner earnings | $68,710 - $85,887 (~15% margin) | franchisechatter.com 2025 review |
| Gross margin (materials + sub-labor) | ~38-42% | Sharpsheets painting benchmarks |
| Payback period | 2.2 - 4.2 years | franchisepayback.com |
| Term | 10 years, renewable | 2025 FDD Item 17 |
| Territory | Protected, ~125K-250K households | Neighborly franchise sales |
Build-out is light because there is no retail storefront — most owners run from a home office or a small flex-warehouse space (500-1,000 sq ft) for paint storage and ladders. The bulk of the $82K-$195K range is working capital ($30K-$60K) to fund payroll/subs while you wait 30-60 days for customer A/R to land.
Revenue range realism: a brand-new territory in Tier-3 metros (Wichita, Boise, Knoxville) typically books $220K-$380K in Year 1, $450K-$650K by Year 2, and crosses $800K-$1.1M by Year 3 if you ride Neighborly's Done.com / Angi / lead-gen feed and recruit 3-5 reliable sub crews.
EBITDA margin scales from ~5% in Year 1 (heavy marketing front-load) to 17-22% by Year 3 when crew utilization tightens.
Industry context: per IBISWorld report 23822c (House Painting & Decorating Contractors), the U.S. Residential paint market is ~$28.2B in 2025, growing ~0.4% annually, with the franchised segment (~990 units across CertaPro, Five Star, 360°, Fresh Coat, WOW 1 DAY) averaging $782K — 38% above the independent-contractor average of ~$510K.
The paint contractor count is projected to grow ~4,600 firms by 2028, with wages crossing 35% of total cost, which favors franchise models that lean on subcontractors instead of W-2 crews.
Who Wins With This Business
- Sales-DNA operators who can run a same-week estimate, same-day proposal cadence. The single biggest variable in Five Star unit economics is estimate-to-close conversion — top quartile owners run 45-55% close rates, bottom quartile run 18-25%.
- Construction-adjacent professionals (former remodeler GCs, roofing salespeople, real-estate flippers) who already have referral pipelines into agents, property managers, and HOAs.
- Operators in $400K+ median-home-value metros (Denver, Charlotte, Nashville, Raleigh, Tampa, Phoenix, Austin, Seattle suburbs) where interior repaint average ticket runs $4,800-$7,200 vs. $2,400-$3,200 in lower-cost markets.
- Recruiters who can build a crew bench of 3-5 painting subs at $35-$55/hour loaded — sub access is the single hardest operational constraint in the post-2024 trade-labor squeeze.
- Veterans — Neighborly's VetFran 10% off the initial fee ($4,500 savings) plus SBA 7(a) eligibility makes the deal materially better.
- Existing Neighborly franchisees (Mr. Handyman, Glass Doctor, Window Genie) who can bolt Five Star onto an existing back office and share lead flow at zero incremental SG&A.
Who Loses With This Business
- Hands-off investors who expect passive income in Year 1. The first 12 months require 30-50 hours/week of in-person estimating and crew recruiting. Semi-absentee works only after Year 2 when you can afford a $70K-$85K General Manager.
- Operators in flat or declining housing markets (parts of the Rust Belt, deep rural counties) where the average repaint ticket falls below $2,800 and the 6% + 2% royalty + brand fund stack eats the margin alive.
- Anyone without $30K-$50K of working capital beyond the franchise fee. You will front-fund payroll and paint while waiting 30-60 days for customer payment, especially on HOA and property-management contracts.
- Solo painters who already own a small independent painting business doing $200K-$400K — paying 8% in royalty + brand fund on revenue you already capture rarely pencils unless Five Star's lead engine doubles your top line.
- Conflict-averse operators. You will fire crews, chase A/R, and handle paint-color callbacks weekly. If that drains you, the owner earnings of $68K-$86K will not feel worth it vs. A W-2 sales job.
- Anyone planning to compete on price. Five Star sells on trust, warranty, and speed, not low bid. If your local market is dominated by $1.50/sq ft cash-only crews, the $3.20-$4.50/sq ft Five Star price point struggles.
2027 Market Conditions
The 2026-2027 housing turnover environment is the most important variable for any painting franchise decision. Existing home sales are projected at 4.3M-4.6M units in 2027 per NAR — still 22% below the 2021 peak but up from the 2024 trough of 4.06M. Painting demand correlates strongly with home sales (pre-listing prep + new-owner first-90-day repaint), so the rising-tide trend favors entry now.
Three 2027 conditions that matter most:
- Trade-labor scarcity persists. The BLS projects 3% painter employment growth through 2032, but demand is rising faster than supply. Sub rates climbed 22% from 2022 to 2026 and are projected to rise another 6-9% in 2027. Franchised operators with strong recruiting wins — independents lose.
- Interior repaint dominates exterior. Post-COVID work-from-home spend shifted the mix to 65% interior / 35% exterior vs. The historical 55/45. Interior jobs are smaller-ticket but higher-frequency and less weather-dependent, smoothing Year 1 cash flow.
- Sherwin-Williams pricing pass-through. SHW raised wholesale paint prices ~7% in Q1 2026 and is signaling another 4-6% in Q4 2026 / Q1 2027. Franchised operators with Neighborly's national paint-supply rebate (5-7% back on SHW + Benjamin Moore) preserve margin; independents eat the increase.
Competitive set: CertaPro Painters (largest franchised competitor, ~430 units, $640K median Item 19), Fresh Coat (~150 units, owned by Strategic Franchising), 360° Painting (~115 units, also Premium Service Brands), WOW 1 DAY Painting (FranWorth, ~90 units, faster but premium-priced).
Five Star sits #2 by unit count and #2 by median revenue, with the strongest Neighborly cross-sell engine as its moat.
The 90-Day Decision Tree
- Days 1-7: Pull the FDD. Request the 2025 FDD directly from franchise.neighborly.com/five-star-painting OR pull free copies from the Wisconsin DFI and Minnesota CARDS state portals. Read Item 7, Item 19, Item 20 (franchisee turnover), and Item 21 (audited financials) in that order.
- Days 8-21: Call 15-20 existing franchisees. The FDD Item 20 exhibit lists every current and former franchisee with phone numbers. Ask each: (a) actual Year 1 and Year 2 revenue, (b) close rate on estimates, (c) sub-crew availability, (d) how many marketing dollars they spend above the 2% brand fund, (e) would they do it again at $45K fee.
- Days 22-35: Validate your market. Pull Census ACS 5-year median home value, owner-occupied rate, and household income for every ZIP in the proposed territory. Cross-check Angi/Thumbtack/Yelp for the top 10 incumbent painters and their Google review counts. Target a territory where the #1 incumbent has < 400 reviews.
- Days 36-50: Attend Neighborly Discovery Day in Waco, TX. Spend a full day with two existing top-quartile franchisees in-market. Walk a live estimate with them. Ask the franchisor for the FDD Item 19 quartile breakout, not just the median.
- Days 51-65: Build the financial model. Project conservative Year 1 of $280K, realistic Year 2 of $560K, aggressive Year 3 of $920K. Stress-test at 35% close rate, 42% gross margin, $48K marketing spend above brand fund. Bottom line should show $22K-$38K owner earnings Year 1.
- Days 66-75: Secure financing. Apply for an SBA 7(a) loan (typical Five Star deal: $120K-$150K at 10.5-11.5% over 10 years) or ROBS (rollover existing 401(k) tax-free). Five Star is on the SBA Franchise Directory, so underwriting moves in 4-6 weeks.
- Days 76-85: Negotiate the territory map. Push for population density 175K-225K (not the default 125K). Ask for first-right-of-refusal on the adjacent territory at no extra cost — typically grantable.
- Days 86-90: Sign or walk. If fewer than 11 of 15 franchisees said they would do it again, walk. If 3+ said sub-crew recruiting was the worst part and you have no recruiting plan, walk. Otherwise, sign, wire the $45K, and start the 2-week Neighborly training in Waco.
Alternative Plays
- CertaPro Painters — larger network (~430 units), median ~$640K, lower close-rate dispersion, but 6% royalty + 2% brand fund matches Five Star. Better if you want a bigger franchisee community to learn from.
- 360° Painting — lower entry at $50K-$95K total investment, but median revenue ~$420K and less marketing muscle. Best for rural and Tier-4 markets.
- Fresh Coat Painters — $58K-$95K investment, $22K franchise fee, 6% royalty. Lowest barrier to entry but weakest national brand.
- WOW 1 DAY Painting — premium speed-painting model, median ~$720K but requires larger crew base from Day 1 (8-12 painters per project).
- Buy a resale Five Star unit — check the FDD Item 20 transfer exhibit for owners exiting. A $650K-revenue resale typically lists at 1.5-2.2x EBITDA, ~$130K-$220K all-in. Cash flow from Day 1, no ramp risk, but you inherit any reputation problems.
- Independent painting company — keep the 8% royalty + brand fund for yourself, build your own brand. Wins if you already have a sales pipeline; loses if you need lead gen.
- Adjacent Neighborly brands — Mr. Handyman ($138K-$180K, median $480K), Glass Doctor ($172K-$310K, median $720K), or Window Genie ($118K-$180K, median $400K). All run the same executive-subcontractor model and share Neighborly back office.
- Stay W-2 — a $95K-$135K outside sales role at Sherwin-Williams, PPG, or Benjamin Moore clears more risk-adjusted cash than a sub-$650K Five Star unit.
FAQ
How much does a Five Star Painting franchise really cost all-in?
The 2025 FDD Item 7 range is $82,200-$194,600, but realistic all-in is $120,000-$170,000 once you fund 3-6 months of working capital, a $15K marketing burst above the 2% brand fund, and $8K-$12K for a wrapped vehicle and equipment. The $45,000 franchise fee is fixed; everything else is your market and your operating cadence.
What is the most common reason Five Star franchisees fail?
Sub-crew recruiting, by a wide margin. Owners who can sell but cannot build a stable bench of 3-5 subs end up either passing on jobs (revenue cap) or delivering late (reputation damage). Item 20 turnover data shows ~7-9% annual franchisee turnover, with labor access cited as the #1 reason in FranchiseGrade exit interviews.
Is Five Star Painting better than CertaPro Painters?
Five Star wins on Neighborly cross-sell, paint-supply rebate, and call-center infrastructure. CertaPro wins on franchisee community size, brand recognition in commercial, and slightly higher median revenue ($640K vs. $572K). Both run 6% royalty + 2% brand fund.
Pick Five Star if you value back-office tools; pick CertaPro if you want a bigger peer network.
Can I run Five Star Painting semi-absentee from Day 1?
No, not realistically. The first 12-18 months require owner-in-truck estimating and crew recruiting. Plan to hire a $70K-$85K General Manager in Month 14-18 once revenue clears $550K. Owners who try semi-absentee from Day 1 typically post Year 1 revenue under $200K and negative owner earnings.
What is the realistic payback period?
The franchisor markets a 2.2-4.2 year payback, which assumes median performance. Realistic payback for a Tier-2 metro operator hitting $500K Year 2 and $800K Year 3 is 38-46 months including the $135K average all-in investment. Bottom-quartile operators rarely pay back at all — they typically sell at a loss or transfer the territory by Year 4.
Bottom Line
Five Star Painting in 2027 is a sound — not spectacular — franchise bet for sales-driven operators in $350K+ median-home-value metros who can self-fund 6 months of working capital and personally close 45%+ of estimates in Year 1. The $45K fee is fair, the 6% royalty + 2% brand fund is industry-standard, and the Neighborly back-office stack (call center, lead feed, paint rebate, cross-sell) is the strongest moat in the residential paint franchise category.
Median franchisees earn $68K-$86K — decent but not life-changing — while top-quartile operators clear $180K-$280K by Year 3-4. Walk away if you want passive income, if you have less than $50K liquid, or if you cannot articulate a sub-crew recruiting plan in the first 90 days.
Read the 2025 FDD cover to cover, call 15 existing franchisees, and demand the Item 19 quartile breakout before you wire a dollar.
Sources
- Neighborly — Five Star Painting franchise site
- Neighborly — The Investment page
- Franchise Chatter — Five Star Painting 2025 FDD Review (Item 19 detail)
- Franchise Payback — Five Star Painting FDD Costs & Fees 2026
- VettedBiz — Five Star Painting Franchise Insights
- Sharpsheets — Five Star Painting FDD Profits & Costs
- 1851 Franchise — Five Star Painting Deep Dive
- IBISWorld — House Painting & Decorating Contractors in the US (Industry 23822c)
- Wisconsin DFI Franchise Search Portal (FDD primary source)
- Minnesota Commerce CARDS Portal (FDD primary source)
- BLS Occupational Outlook — Painters, Construction and Maintenance
- SBA Franchise Directory — Five Star Painting eligibility
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