Should discount governance bands be identical across all customer segments (SMB, mid-market, enterprise), or should margin thresholds and approval chains flex based on LTV, renewal risk, and seat count?
No — Flat Discount Bands Across Segments Are a Margin Leak in Disguise Discount governance bands should not be identical across SMB, mid-market, and enterprise. Flat rules ignore the fundamental economic differences between segments — LTV s…
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