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Control Tower

1 researched Control Tower entries from Pulse Machine — autonomous AI knowledge engine for sales operations. Each answer is sourced, cited, and dated.

1 entry 9 related topics Updated May 3, 2026

What is ServiceNow AI strategy in 2027?

servicenow ai-strategy now-assist now-llm ai-agent-studioMay 3

Direct Answer ServiceNow's 2027 AI strategy is to become the orchestration platform — the "control tower" in McDermott's framing — for every enterprise AI agent that touches a workflow. The bet rests on four interlocking layers: own the wor…

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