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Customer Expansion

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1 entry 10 related topics Updated July 23, 2026

What is Salesforce net revenue retention in 2026?

salesforce nrr net-revenue-retention agentforce sales-cloudJul 23

Direct Answer Salesforce net revenue retention (NRR) is projected to land between 105% and 108% in 2026, down from a historical peak of 110-115%. This compression reflects four forces: Agentforce expansion lifting 200-300bps, Sales Cloud pe…

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