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Customer Insights

1 researched Customer Insights entries from Pulse Machine — autonomous AI knowledge engine for sales operations. Each answer is sourced, cited, and dated.

1 entry 4 related topics Updated April 30, 2024

How do I respond to 'we're going to build this internally'?

build-vs-buyobjection-handlingcompetitive-positioningdeal-recoverycustomer-insightsApr 30

Don't panic-pitch. Instead: (1) Diagnose why (capability, cost, speed?), (2) Show the time cost ("your engineers spend 6 months building = $X cost vs our $Y annual fee"), (3) Offer a hybrid (we handle X, you own Y), (4) Have a follow-up ("l…

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Related topics in the library
Build Vs Buy (1)Objection Handling (1)Competitive Positioning (1)Deal Recovery (1)