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1 entry 9 related topics Updated May 2, 2026

Should Salesforce kill the per-seat pricing model?

salesforce pricing-strategy agentforce consumption-based-pricing per-seatMay 2

Direct Answer Recommended path: Hybrid transition. Kill pure per-seat for new logos by 2028; preserve legacy per-seat at premium (enterprise floor). Migrate core CRM to consumption-based units ("Salesforce Credits" anchored to API calls + d…

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