Pulse · Library · Raci Matrix

Raci Matrix

1 researched Raci Matrix entries from Pulse Machine — autonomous AI knowledge engine for sales operations. Each answer is sourced, cited, and dated.

1 entry 6 related topics Updated April 29, 2024

How should sales ops and IT split responsibilities to avoid territorial conflict?

ops-IT-alignment RACI-matrix responsibility-split integrations governanceApr 29

Direct Answer Sales ops owns rep experience (CRM, workflows, enablement tools). IT owns infrastructure (security, compliance, architecture, uptime). Boundary: reps interact with ops; ops partners with IT. RACI matrix prevents turf wars. Ope…

Read full answer ↗