2 researched Rep Departure entries from Pulse Machine — autonomous AI knowledge engine for sales operations. Each answer is sourced, cited, and dated.
Direct Answer When a legacy rep departs, grandfathering rules typically allow existing clients to retain their original pricing or terms for a defined period—often 60 to 90 days—after which they must transition to current rates. The specifi…
Read full answer ↗Direct Answer Split the inherited book into earned and maintained revenue. Pay full new-logo commission only on net-new ARR closed after the handoff date, pay a smaller maintenance rate of roughly 1–3% on inherited renewal ACV behind explic…
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