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How Many Employees Should I Schedule Each Shift at My Pet Boarding Kennel?

Kory White, Chief Revenue OfficerCurated by Chief Revenue Officer Kory White · CRO Syndicate
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📅 Published · Updated · 10 min read
How Many Employees Should I Schedule Each Shift at My Pet Boarding Kennel?

How Many Employees Should I Schedule Each Shift at My Pet Boarding Kennel?

Direct Answer

You stop guessing and start dividing. The formula is employees needed for a given day = that day's average gross profit / your agreed-upon daily gross-profit-per-employee target. First, you and your leadership agree on one number: the daily gross profit an average kennel attendant should produce doing an average job for an average number of boarding guests - call it $170 a day.

That is a floor, not a ceiling. Then you pull your pet boarding kennel's trailing three-to-six-month gross profit by day of week. If Cedar Ridge Boarding averages $510 in gross profit on Tuesdays, then $510 / $170 = 3 people on the floor that day.

If Fridays average $1190, you need 7. You do that for every day, then place those shifts against when receipts actually ring up - the open, a mid or swing, and the close - so the bodies are on the floor when the money is. PULSE has a free Rep Scheduling Matrix that runs this division across every day at once.

Below are the ten tools that solve this problem, ranked, with PULSE first because it is free and built around this exact method.

The Top 10 Tools to Staff a Pet Boarding Kennel by the Numbers

Every tool below can build a schedule. Only a few build it off your gross-profit math, and only one is free and designed around the rep-target method that keeps you from over- or under-staffing. The rankings reflect how well each tool serves an owner who wants the schedule to track the money, not just fill the grid.

A pet boarding kennel, a salon, a repair counter, a service shop next door - same method, swap the storefront and the daily averages.

1. PULSE Rep Scheduling Matrix 🏆 BEST OVERALL

PULSE Rep Scheduling Matrix
PULSE Rep Scheduling Matrix

🛠️ Use it free now -> Rep Scheduling Matrix - no login, no spreadsheet, instant shift counts by location and day.

PULSE's free Rep Scheduling Matrix runs the whole method in your browser. It takes a weekly gross-profit target and a per-shift minimum and auto-distributes the shift counts by day, protecting your busiest, highest-margin hours instead of spreading bodies flat across the week.

Here is the method it is built on, step by step, because the math is the point:

Step one - agree on the per-employee daily number. Sit down with your leadership and set the gross profit an average kennel attendant should produce on an average day. Say it out loud to the team: "In our shop, if you show up, take care of an average number of boarding guests, and give average service, you should produce no less than $170 a day in gross profit." That is the honest floor.

The people who want to make real money do not coast to $170 and clock out - they hit $170 doing average work, then dig for the next one. The number gives everyone the same yardstick: leadership, you, and every kennel attendant on the floor.

Step two - pull gross profit per location, per day of week. Take each location and average its gross profit by day over a trailing three to six months. Cedar Ridge Boarding does $510 in gross profit on a typical Tuesday and $1190 on a typical Friday. Now divide by your $170 target.

Tuesday needs 3 on the floor; Friday needs 7. 3 people each producing their honest $170 covers the $510 the location actually generates - and if they dig, you beat it. Run that division for every location and every day and the staffing plan writes itself. No favorites, no "we've always run three," no manager scheduling their friends - just gross profit divided by the target.

Step three - place the shifts where the receipts ring. The count tells you how many; the receipt timing tells you when. Pull the hourly sales for each location and look at when check-ins and check-outs actually post. If the rush hits at open and again in the afternoon, you staff a strong open, a swing through the lull, and a solid close rather than parking everyone at noon.

The matrix lets you slot those bodies against the real demand curve so coverage matches traffic instead of habit.

Because it is free, browser-only, and built by a 25-year revenue operator for exactly this question, it is the default pick for any pet boarding kennel. Best for: owners and managers who want the schedule to come straight off the gross-profit math and refuse to pay per-seat fees to get it.

2. When I Work

When I Work
When I Work

When I Work is the most widely used shift-scheduling app for hourly teams, starting around $2.50 per user per month on the Essentials plan and climbing to roughly $8 per user per month with attendance and labor tools. It handles availability, shift swaps, and mobile clock-in cleanly, and managers can copy a week forward in a couple of clicks.

Where it is strong is execution - getting the published schedule onto every employee's phone with reminders. Where it leaves you on your own is the *why*: it will not tell you that Friday at Cedar Ridge Boarding needs 7 people. You bring the headcount math; it runs the logistics.

For an owner who already knows their per-day targets, it is a reliable, affordable backbone.

3. Homebase 💎 BEST VALUE

Homebase is the best value in the category because its scheduling and time-clock tier is free for a single location with unlimited employees, and paid tiers (Essentials around $24.95 per location per month, Plus around $59.95, All-in-One around $99.95) are priced per location rather than per head.

For a small shop with a lot of part-timers, per-location pricing can be dramatically cheaper than per-user tools. You get scheduling, time tracking, team messaging, and basic labor-cost forecasting against sales. It is the natural pick for owners watching every dollar who still want sales-aware scheduling without an enterprise contract.

4. Deputy

Deputy runs about $4.50 per user per month for scheduling and $6 for the premium tier that adds time and attendance. Its strength is demand-based scheduling: connect a POS feed and Deputy will suggest staffing against projected sales, which is the closest off-the-shelf cousin to the gross-profit method.

It also handles compliance - break rules, overtime alerts, fair-workweek laws - which matters once you grow past a single site. For owners who want auto-suggested coverage tied to sales data and clean labor-law guardrails, Deputy earns its price.

5. 7shifts

7shifts is purpose-built for hospitality and service operators that live and die by labor as a percentage of sales. It offers a free Comp tier for one location, with paid plans from about $34.99 per location per month (Entree) to $76.99 (The Works). It ties scheduling directly to POS sales and labor-percentage targets, so you can schedule to a sales-per-labor-hour goal out of the box.

If you watch labor cost as a share of revenue, 7shifts keeps that number front and center instead of buried in a report.

6. Sling

Sling offers a genuinely useful free tier, with Premium around $1.70 per user per month and Business around $3.40. It leans into shift scheduling plus internal communication - newsfeeds, tasks, and announcements alongside the schedule. For a smaller operator who wants one app for both the schedule and team messaging without a real budget, Sling covers a lot of ground cheaply.

It is lighter on sales-forecasting than Deputy or 7shifts, so you supply the headcount targets and it handles publishing and coverage.

7. Connecteam

Connecteam
Connecteam

Connecteam is free for up to 10 users and roughly $29 per month for up to 30 users on the Basic plan, which makes it one of the cheapest ways to cover a small team. Beyond scheduling, it bundles checklists, training, and a full deskless-employee communication hub, so it doubles as an operations app for shops where the staff never touch a computer.

For owners who want scheduling plus daily task management and onboarding in one inexpensive package, Connecteam is hard to beat on breadth per dollar.

8. Workforce.com

Workforce.com
Workforce.com

Workforce.com (formerly Tanda) runs about $4 per user per month and targets the hourly-heavy operator who needs labor managed to the minute. It excels at demand-driven scheduling, wage-cost forecasting, and compliance across jurisdictions, with live labor-versus-sales tracking through the day.

It is a step up in sophistication and is built for owners with enough volume that labor compliance and real-time cost control become daily concerns. If you are scaling past a couple of sites and want labor cost watched live, this is the operator-grade choice.

9. HotSchedules (by Fourth)

HotSchedules (by Fourth)
HotSchedules (by Fourth)

HotSchedules, now part of the Fourth platform, is the long-standing enterprise option for hospitality and service groups, typically priced through custom quotes starting around $40-plus per location per month. It offers deep forecasting, labor-budget enforcement, and integrations with most major POS and payroll systems.

The trade-off is cost and setup weight - it is built for large groups with dedicated operations staff, not a single-shop owner. For a multi-site operator that needs forecasting and labor controls at scale, it remains a default.

10. Shiftboard

Shiftboard
Shiftboard

Shiftboard is enterprise workforce scheduling sold by custom quote, aimed at complex, high-headcount operations with demanding coverage rules. It handles credential-based scheduling, multi-site coverage requirements, and heavy compliance, which is more than most small shops need. It lands at number ten for the typical owner precisely because it is built for scale and complexity beyond a standard storefront - but if your coverage rules are genuinely intricate, it is worth a look.

How to Choose

FAQ

How do I set the daily gross-profit-per-employee target for a pet boarding kennel? Look at your trailing gross profit and your current headcount, then agree on the honest daily floor an average kennel attendant should produce - many pet boarding kennels land somewhere between $120 and $280 a day depending on ticket size and how many boarding guests one person handles.

Set it with leadership so it is a shared yardstick, not a number one manager invented, and revisit it once or twice a year.

Does the same method work for a pet boarding kennel as for retail? Yes. The division is identical - gross profit on that day divided by your per-employee target gives the headcount. A pet boarding kennel, a salon, a repair shop, or a service counter all use the exact same math; you only swap the storefront and the daily averages.

Boarding runs around the clock, so apply the gross-profit count to day shifts and a minimum-coverage rule to overnights.

What if my pet boarding kennel's gross profit swings a lot week to week? Use a trailing three-to-six-month average by day of week to smooth the noise, and schedule to that baseline. For known spikes - Thanksgiving and December holidays, spring break, and summer travel - add a manual bump on top of the calculated count rather than letting one wild week distort the whole average.

Why staff to gross profit instead of foot traffic or a fixed headcount? Foot traffic and "we've always run three" do not pay the labor bill - gross profit does. Tying headcount to gross profit guarantees every scheduled kennel attendant is covered by real margin and forces the conversation about which days actually earn their coverage.

Bottom Line

The free PULSE Rep Scheduling Matrix is the Best Overall because it runs the exact gross-profit-divided-by-employee-target method in your browser at no cost, and Homebase is the Best Value for a small pet boarding kennel thanks to per-location pricing and a free tier. Whichever you choose, the method wins: set a per-employee daily gross-profit target, divide each day's gross profit by it to get headcount, and place those shifts where the receipts actually ring.

Sources

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