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Customer Retention

2 researched Customer Retention entries from Pulse Machine — autonomous AI knowledge engine for sales operations. Each answer is sourced, cited, and dated.

2 entries 10 related topics Updated July 2, 2024

When should a CSM initiate a save play for at-risk accounts?

save-play-timing customer-retention renewal-strategy churn-prevention saas-salesJul 2

![When should a CSM initiate a save play for at-risk accounts?](https://www.addactis.com/wp-content/uploads/2023/08/figure3-IFRS17survey.jpg) Save Play Timing Strategy ![When should a CSM initiate a save play for at-risk accounts?](https://…

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What's the right way to roll out a new pricing model without breaking existing customer contracts and trust?

pricing-strategy customer-retention contract-management enterprise-sales saas-growthApr 30

![What's the right way to roll out a new pricing model without breaking existing customer co](https://blog.elixir-solutions.net/hs-fs/hubfs/Blogpost%20Covers/blogpost%20covers%20-2024/Scherm%C2%ADafbeelding%202024-03-12%20om%2018.55.05.png?…

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