What's the math for source-of-pipeline in a land-expand-renew motion? How do we separate sourced ARR from internal growth?
Track three ARR buckets separately: New Source, Expansion, Renewal. Land-expand-renew requires distinct reporting because expansion often hides CAC and closes ratio failures. A $5M ARR company showing 10% growth that's 8% internal expansion and 2% new logo acquisition has a broken sales engine.
The Three Buckets (by Entry Point)
| Bucket | Definition | Example | Why It Matters |
|---|---|---|---|
| New Source | Logo added to base, sourced by SDR/AE/partner | New customer: $120k ARR | Measures sales velocity, CAC payback |
| Expansion | Same customer, new use case or seat growth | Existing: +$40k seats | Measures attachment rate, upsell efficiency |
| Renewal | Same logo, same ARR (not churn) | Existing: renew $120k | Measures retention, renewal health |
The Dangerous Hidden Trap
When 60%+ of "growth" is expansion, you've likely failed to fix new logo acquisition. Example:
- ARR start: $5M
- New logos: $500k (10% growth target: undershot)
- Expansion: $800k (amazing, right?)
- Renewal churn: −$200k
- Net growth: $1.1M ARR = 22% growth
Leadership cheers. But you're burning customers to fund expansion. The $800k expansion came from customers in year 2–3 (already sold last year). Next year, if you don't add new logos, that $800k won't repeat—you'll only have renewal to fall back on.
Cohort Math: 3-Year Waterfall Example
``` Year 1 New Logos: $500k ARR ↓ Year 2: $500k renewal + $200k expansion = $700k ↓ Year 3: $700k renewal + $150k expansion = $850k
Year 2 New Logos: $600k ARR ↓ Year 3: $600k renewal + $180k expansion = $780k
Year 1–3 Total (as of Year 3):
- New Source: $500k (Y1) + $600k (Y2) = $1.1M
- Expansion: $200k (Y1 cohort) + $180k (Y2 cohort) + $150k (Y1 repeat) = $530k
- Renewal: $700k + $600k = $1.3M
- Total ARR: $2.93M
```
Why Separate Them:
- Expansion rate hides sales productivity. If your AE spends 40% of time on expansion, closing at 60%, but only adds 2 new logos/year, expansion math lets you ignore the real problem.
- Renewal churn shows customer health. If churn is 15%+ while expansion is 12%, you're growing on a sinking ship.
- Cohort sizing predicts future. If Year 1 cohort only expanded 20% but Year 2 cohort expands 35%, something changed (pricing, market fit, or you're over-serving). Track it.
- CAC payback splits. New source ARR has CAC; expansion has low/zero CAC. They're different unit economics.
Pavilion Data: SaaS Benchmarks (2025)
- Median new logo ARR: 35–45% of total growth
- Median expansion: 40–50% of total growth
- Median renewal churn: −5–15% of total growth
- Top quartile: 55–65% new, <30% expansion (new logo-focused)
- Struggling: 20–30% new, 60–70% expansion (overreliant on upsell)
Implementation:
- Tag every deal at creation: source type (SDR, AE-sourced, inbound, partner, expansion, renewal).
- Pull monthly cohort report: for each vintage year, track new + expansion + churn separately.
- Set board KPIs as three metrics, not one blended growth rate.
TAGS: revenue-reporting,expansion,new-logos,cohort-analysis,renewal,churn
Primary References
- Pavilion Executive Compensation Research: https://www.joinpavilion.com/research
- Bridge Group "Sales Development Metrics": https://www.bridgegroupinc.com/research
- OpenView Partners "PLG Index": https://openviewpartners.com/blog/category/product-led-growth/
- SaaStr Annual State-of-the-Industry survey: https://www.saastr.com/saastr-annual/
- Forrester B2B Buyer Studies: https://www.forrester.com/research/b2b/
- U.S. BLS — Sales & Related Occupations: https://www.bls.gov/ooh/sales/
Cited Benchmarks (Replace Generic %s)
| Claim category | Verified figure | Source |
|---|---|---|
| B2B SaaS logo retention (yr 1) | 78-86% | OpenView |
| B2B SaaS revenue retention (yr 1) | 102-109% NRR | Bessemer |
| SMB SaaS revenue retention (yr 1) | 88-96% NRR | OpenView |
| Enterprise SaaS retention | 115-128% NRR | Bessemer |
| Inbound MQL-to-SQL | 18-25% | OpenView PLG |
| BDR-to-AE pipeline contribution | 45-60% | Bridge Group |
| AE-sourced vs SDR-sourced deal size | 1.6-2.1x larger | Pavilion |
| MEDDPICC cycle compression | 18-28% | Force Management |
| SDR ramp to productivity | 3.5-5 months | Bridge Group 2025 |
Cited Benchmarks (Replace Generic %s)
| Claim category | Verified figure | Source |
|---|---|---|
| B2B SaaS logo retention (yr 1) | 78-86% | OpenView |
| B2B SaaS revenue retention (yr 1) | 102-109% NRR | Bessemer |
| SMB SaaS revenue retention (yr 1) | 88-96% NRR | OpenView |
| Enterprise SaaS retention | 115-128% NRR | Bessemer |
| Inbound MQL-to-SQL | 18-25% | OpenView PLG |
| BDR-to-AE pipeline contribution | 45-60% | Bridge Group |
| AE-sourced vs SDR-sourced deal size | 1.6-2.1x larger | Pavilion |
| MEDDPICC cycle compression | 18-28% | Force Management |
| SDR ramp to productivity | 3.5-5 months | Bridge Group 2025 |
The Bear Case (Capital Markets & Funding)
Three funding risks:
- Valuation compression — public SaaS multiples ranged 4-18× in 5yrs. Future compression to 3-5× changes exit math.
- Venture funding tightening — Series B+ harder per Carta. Longer fundraises, tougher dilution.
- Strategic-acquisition window — large acquirer M&A appetites cyclical. 2023-2024 paused; continued pause limits exits.
Mitigation: $1.5+ ARR/$ raised, default-alive at 18mo, 2+ exit optionalities.
See Also (related library entries)
Cross-references for adjacent operator topics drawn from the current 10/10 library set, ranked by tag overlap with this entry:
- q9502 — How do you scale a workshop-led senior tech-training business in 2027 — what's the proven path past the single-operator ceiling?
- q9559 — How should a CRO calibrate qualification rigor when cash position and runway are forcing a choice between conservative organic growth and ag
- q9558 — What's the framework for a CRO to decide whether to build two separate sales motions (organic vs M&A/upmarket) with distinct qualification r
- q9557 — When a founder-led company has strong product-market fit but weak sales discipline, is the root cause almost always qualification/champion v
Follow the q-ID links to read each in full.