Account Planning Sprint: 90-Minute Deep Dive into Top 5 Accounts
Direct Answer
This 90-minute Account Planning Sprint is a structured, high-intensity working session designed for B2B sales teams to deep-dive into their top 5 accounts. Using the MEDDIC framework, Gong call data, and Salesforce pipeline metrics, you will produce a prioritized action plan for each account.
The sprint replaces vague account reviews with specific, measurable next steps. Expect to leave with five clear attack plans, each with a named owner, a specific trigger event, and a concrete next meeting date.
1. Warm-Up: Define the Top 5 (10 min)
Time Allocation: 10 minutes
Script: "Open your Salesforce dashboard. Filter by your territory, then sort by 'Total Contract Value' or 'Expected Revenue (Next 90 Days)'. Pick the five accounts with the highest combined value and highest probability of closing in this quarter.
Write them down. No debate. If you have fewer than five, add one that's stalled but has a recent trigger event—like a new CRO hire or a funding round."
Action: Each rep writes the account name, current stage, and next step from Salesforce. Use the "Account Health" score from Clari if available. If you don't have Clari, use your own judgment based on last contact date and deal velocity.
Output: A list of five accounts. Example: "Acme Corp – Stage 3 (Negotiation) – Next step: Send revised MSA by Friday."
Bold: No exceptions. This is your focus for the next 80 minutes.
2. Account 1: MEDDIC Audit (15 min)
Time Allocation: 15 minutes
Script: "For Account 1, run a full MEDDIC audit. Open the account record in Salesforce. Go to the 'Activities' tab. Pull the last three Gong call recordings. Listen to the first 2 minutes of each. Answer these four questions out loud:
- Metrics: What specific business metric did the champion mention? (e.g., 'Reduce churn by 15%' or 'Increase lead conversion from 8% to 12%') If you don't have a number, stop. You don't have a deal.
- Economic Buyer: Who signs the PO? Name and title. If you haven't spoken to them, flag this as a risk.
- Decision Criteria: What are the top three criteria they will use to choose? Write them down. If you don't know, your champion is not qualified.
- Identify Pain: What is the pain they described in the last call? Quote verbatim from Gong. Example: 'Our current onboarding takes 6 weeks and we lose 30% of new customers.'"
Action: Fill out a MEDDIC checklist for this account. Use the MEDDIC template from Winning by Design if your CRM doesn't have one built-in. If you have a MEDDPICC field in Salesforce, also check for Competition, Champion, and Paper Process.
Bold: If you cannot answer all four MEDDIC questions, this account is not ready for a sprint. Move to Account 2.
Output: A completed MEDDIC card for Account 1.
3. Account 2: Trigger Event & Stakeholder Map (15 min)
Time Allocation: 15 minutes
Script: "For Account 2, focus on the trigger event. Open your Outreach sequence history. Look at the last 30 days of email replies.
Also check LinkedIn for any job changes. Write down the single most recent trigger event. Examples: 'New VP of Sales hired last Tuesday' or 'Company raised $50M Series C.' If you have no trigger event, you are guessing. Use a tool like Salesloft to see if your emails are being opened.
If not, you have no engagement."
Action: Draw a stakeholder map on a whiteboard or in a shared doc. Use the Challenger Sale concept of identifying the Mobilizer—the person who can actually drive change. Map all stakeholders: Economic Buyer, Champion, User, Technical Evaluator, and any blockers.
For each, write their name, title, and current sentiment (Positive/Neutral/Negative).
Bold: The trigger event is your entry point. Without it, you are cold calling.
Output: A stakeholder map with trigger event noted.
4. Account 3: Competitive Positioning & White Space (15 min)
Time Allocation: 15 minutes
Script: "For Account 3, identify the competition. Open your Gong deal board. Look at the 'Competitive' section.
Who are you up against? If you don't know, assume you are losing. Use the MEDDPICC framework: the second 'C' stands for Competition. Write down the competitor name, their key differentiator, and your counter.
Example: 'Competitor: Salesforce. Their pitch: 'All-in-one platform.' Our counter: 'We are purpose-built for mid-market, with 40% faster implementation.'"
Action: Calculate white space—the total addressable revenue in this account that you are not capturing. Use your CRM to see products they already own vs. Products they could buy. If you have a Gartner Magic Quadrant report, reference it to see where your competitor ranks.
Bold: White space is your growth lever. If you can't name the competitor, you are flying blind.
Output: A competitive battlecard and white space calculation.
5. Account 4: Next Steps & Mutual Action Plan (15 min)
Time Allocation: 15 minutes
Script: "For Account 4, build a mutual action plan. Open your Salesforce opportunity. Look at the 'Next Step' field.
If it says 'Follow up' or 'Send info,' delete it. Replace it with a specific, dated action. Example: 'Schedule a demo with the economic buyer and the champion on Thursday at 2 PM.' Use the MEDDIC framework's 'Paper Process' to map out the procurement timeline. Ask: 'What documents do they need?
Who signs? How long does legal take?'"
Action: Write a mutual action plan with five rows: Date, Action, Owner (you or customer), Status. Example:
- 10/15: Send proposal to economic buyer. Owner: You. Status: Not started.
- 10/17: Legal review call. Owner: Customer legal. Status: Scheduled.
Bold: A mutual action plan is a contract. Without it, you have no deal.
Output: A mutual action plan for Account 4.
6. Account 5: Risk Mitigation & Close Plan (15 min)
Time Allocation: 15 minutes
Script: "For Account 5, identify the top three risks that could kill this deal. Use the MEDDPICC framework: the 'P' stands for Paper Process and the second 'C' stands for Competition. Write down each risk and a mitigation plan. Example:
- Risk 1: Champion leaves company. Mitigation: Build relationship with a second champion.
- Risk 2: Competitor drops price by 20%. Mitigation: Lock in a 90-day price guarantee.
- Risk 3: Legal takes 6 weeks. Mitigation: Pre-negotiate terms with your own legal team."
Action: Create a close plan with a specific date. Use your Clari forecast to see if this account is in 'Commit' or 'Best Case.' If it's 'Best Case,' do not count it in your quarter. Move it to next quarter.
Bold: Risk mitigation is the difference between a win and a blown forecast. If you have no risks, you haven't looked hard enough.
Output: A risk register and a close plan with a date.
7. Recap & Commitments (5 min)
Time Allocation: 5 minutes
Script: "Each rep, stand up and state your top three commitments for the next 48 hours. Example: 'I will email the economic buyer at Acme Corp with the proposal by 5 PM today. I will schedule a Gong call review with my manager for Account 2. I will update the MEDDIC fields in Salesforce for all five accounts by end of day.'"
Action: Write these commitments in a shared Slack channel or a dedicated Salesforce task. Set a reminder for 48 hours to check progress.
Bold: Commitments are not suggestions. They are promises.
FAQ
? How do I choose which accounts to sprint on if I have more than five? Use your Clari forecast to sort by 'Expected Revenue' and 'Probability of Close.' Pick the five with the highest combined score. If two accounts are tied, pick the one with the most recent activity.
? What if I don't have Gong or Clari? Use your Salesforce activity history and your own call notes. If you have no call recordings, record your next call. The framework works without tools, but tools accelerate accuracy.
? How often should I run this sprint? Run it weekly for your top 5 accounts. If you have a large territory, run it bi-weekly. Do not skip a week. Consistency creates pipeline velocity.
? What if an account has no trigger event? Do not include it in your top 5. Move it to a 'nurture' list and set a task to check for a trigger event in 30 days. Without a trigger, you are wasting time.
? Can I use this sprint for existing customers? Yes. Use the white space section to identify upsell or cross-sell opportunities. The MEDDIC audit still applies—find new pain points and new economic buyers.
? How do I handle a deal that is stalled? Run the risk mitigation section first. Identify the blocker. If the blocker is the economic buyer, use the Challenger Sale technique to reframe the value. If the blocker is legal, use the Paper Process from MEDDPICC to map the timeline.
