What's the minimum viable ICP agreement before sales and marketing stop arguing about 'bad' leads?
BRIEF
ICPs collapse when defined as job title + company size; they need fit criteria (technical, business, buying), objection likelihood, and deal velocity. Without these, marketing sends noise.
DETAIL
ICP Tiers (Pavilion framework)
- Tier 1 (Gold): Fits 3/4 fit criteria (budget authority, pain match, deployment window, no technical blocker). Expected win rate >35%, velocity 60-90 days.
- Tier 2 (Silver): Fits 2/4; win rate 15-30%, velocity 90-180 days. Sales will chase if pipeline thin.
- Tier 3 (Copper): Fits 1/4 or none; win rate <10%, velocity 6+ months. Marketing stops sending after 2 rejections.
Concrete Fit Criteria (Example: B2B SaaS)
| Dimension | Gold | Silver | Copper |
|---|---|---|---|
| ARR Budget | $5M+ | $1-5M | <$1M |
| Technical Fit | Native API/JDBC | REST API | Manual export |
| Buying Timeline | <90 days | 90-180 days | >6 months |
| Champion Role | Director+ | Manager+ | Analyst |
Agreement Checkpoint
Build this in 2 hours (don't over-engineer):
- Sales VP: "What's the fastest-closing deal you've won? What were the 5 attributes?"
- Marketing VP: "Show me top 20 customers by ACV. What do 15/20 share in common?"
- Overlap those answers; that's your gold tier.
- Repeat for silver (mid-market, longer sales cycle).
- Document as 1-page matrix. SaaStr uses this—teams with written ICPs report 18% higher quota attainment.
Enforcement
Marketing commits: "We send only Tier 1 + Tier 2; Tier 3 goes to nurture, not Sales." Sales commits: "We work every Tier 1 + 2 within 48 hours, even if timing looks soft." Review weekly. When Sales rejects a lead, mark which ICP tier it was; if misaligned, adjust.
TAGS: icp,lead-quality,fit-criteria,pavilion,saasR,buying-cycle,sales-marketing-alignment,quota