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What's the minimum viable ICP agreement before sales and marketing stop arguing about 'bad' leads?

4/30/2024

BRIEF

ICPs collapse when defined as job title + company size; they need fit criteria (technical, business, buying), objection likelihood, and deal velocity. Without these, marketing sends noise.

DETAIL

ICP Tiers (Pavilion framework)

Concrete Fit Criteria (Example: B2B SaaS)

DimensionGoldSilverCopper
ARR Budget$5M+$1-5M<$1M
Technical FitNative API/JDBCREST APIManual export
Buying Timeline<90 days90-180 days>6 months
Champion RoleDirector+Manager+Analyst

Agreement Checkpoint

Build this in 2 hours (don't over-engineer):

  1. Sales VP: "What's the fastest-closing deal you've won? What were the 5 attributes?"
  2. Marketing VP: "Show me top 20 customers by ACV. What do 15/20 share in common?"
  3. Overlap those answers; that's your gold tier.
  4. Repeat for silver (mid-market, longer sales cycle).
  5. Document as 1-page matrix. SaaStr uses this—teams with written ICPs report 18% higher quota attainment.

Enforcement

Marketing commits: "We send only Tier 1 + Tier 2; Tier 3 goes to nurture, not Sales." Sales commits: "We work every Tier 1 + 2 within 48 hours, even if timing looks soft." Review weekly. When Sales rejects a lead, mark which ICP tier it was; if misaligned, adjust.

mindmap root((ICP<br/>Agreement)) Gold Tier Budget $5M+ Director+ Champion Technical Fit <90 Day Cycle Silver Tier $1-5M Budget Manager Champion API Integration 90-180 Day Cycle Copper Tier <$1M Budget Analyst Role Manual Process 6+ Month Cycle Enforcement Weekly Review Tier Alignment Rejection Tracking Nurture Routing

TAGS: icp,lead-quality,fit-criteria,pavilion,saasR,buying-cycle,sales-marketing-alignment,quota

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Sources cited
PavilionPavilionSaaStrSaaStrForce.comForce.com
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