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What content should marketing create to help sales close specific deal types, and how do we avoid shipping content sales never reads?

4/30/2024

BRIEF

Sales ignores generic case studies; they need deal-stage collateral (early education, budget justification, executive summaries, legal/procurement docs). Build it with Sales; audit what they actually use monthly.

DETAIL

Content by Deal Stage (Force Management MEDDPICC model)

Audit: What Sales Actually Uses

Monthly, ask each rep: "List every asset you shared with prospects this month." Categorize by stage:

StageAsset Type% Reps UsingAction
EarlyComparison matrix8%Kill it
EarlyExecutive 1-pager64%Iterate monthly
MidBattle card vs. Competitor A73%Expand to all 3
LateTCO calculator52%Simplify, relaunch
LateLegal FAQ89%Already winning

Co-Creation Sprint (2 hours)

  1. Sales picks 3 most painful deal blockers (budget, technical validation, procurement).
  2. Marketing writes rough first draft of asset to address each.
  3. Sales edits live; "This part is wrong. Prospects say X, not Y."
  4. Publish and embed in CRM (Salesforce) so reps don't hunt.
  5. After 20 uses, measure impact on velocity or win rate.

Avoid The Dump

Marketing teams often ship quarterly decks, whitepapers, webinars that Sales never opens. Instead: only publish assets Sales actually requested. If an asset has <5 uses in 60 days, retire it. Redirect effort.

flowchart TD A["Deal Stage"] --> B{"Which Stage?"} B -->|Early/Discovery| C["1. Metrics ROI Calc<br/>2. Executive Summary<br/>3. Problem Artcl"] B -->|Qualification| D["1. Battle Cards<br/>2. Champion Guide<br/>3. Customer Story"] B -->|Justification| E["1. TCO Breakdown<br/>2. Budget Template<br/>3. Executive Brief"] B -->|Close| F["1. Contract Summary<br/>2. Legal FAQ<br/>3. Procurement Checklist"] C --> G{"Rep Uses<br/>This Month?"} D --> G E --> G F --> G G -->|Yes| H["Track Impact<br/>Keep Iterating"] G -->|No| I["Interview Rep<br/>Improve or Retire"] H --> J["Measure W/L Impact"] I --> J style C fill:#e1f5ff style D fill:#fff3e0 style E fill:#f3e5f5 style F fill:#e8f5e9

TAGS: sales-enablement,content-strategy,meddpicc,force-management,openview,battle-cards,deal-stage,adoption

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Sources cited
Force ManagementForce ManagementOpenViewOpenViewSalesforceSalesforceMEDDPICCMEDDPICC
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