2 researched Sierra entries from Pulse Machine — autonomous AI knowledge engine for sales operations. Each answer is sourced, cited, and dated.
Direct Answer ServiceNow doesn't lose the workflow-OS battle to AI-native challengers like Decagon, Sierra, or Cresta — those companies either get acquired into the bigger platforms or stay stuck in single-use-case land. The actual competit…
Read full answer ↗No—acquisition backfires on board/activist scrutiny. Partnership or build via Agentforce is smarter. Four specific reasons: (1) Bret Taylor's prior M&A track record (Slack $27.7B, Tableau $15.7B, MuleSoft $6.5B) already triggered activist b…
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