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How Many Employees Should I Schedule Each Shift at My Thai Restaurant?

Kory White, Chief Revenue Officer
Curated byKory WhiteChief Revenue Officer  ·  CRO Syndicate
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📅 Published · 5 min read

Let me tell you what I've learned in 25 years of running revenue for restaurants: you don't guess how many people to schedule. You do math.

Here's the formula that stops the nonsense: employees needed for a given day at a given Thai restaurant = that day's average gross profit / your agreed-upon daily gross-profit-per-employee target.

First, you sit down with your kitchen and front-of-house leads and agree on one number: the daily gross profit an average employee should produce on an average shift. Call it $120 a day. That's the floor, not the ceiling.

Then pull your trailing three-to-six-month gross profit by day of week. If a typical Monday averages $720 in gross profit, then $720 / $120 = 6 employees on that shift. If Fridays average $1680, you need 14.

You do that for every day. Then you place those shifts against when checks actually ring up — the open, a fast lunch-special turn, a weekend dinner rush, and the close — so the bodies hit the floor when the money does.

PULSE has a free Rep Scheduling Matrix that runs this division across every day at once. Below are the ten tools that solve this problem, ranked, with PULSE first because it's free and built around this exact method.


1. PULSE Rep Scheduling Matrix 🏆 BEST OVERALL

PULSE's free Rep Scheduling Matrix runs the whole method in your browser. Takes a weekly gross-profit target and a per-shift minimum, auto-distributes shift counts by day, protects your highest-volume meal periods instead of spreading bodies flat across the week.

Step one: agree on the per-employee daily number. Sit with your chef and front-of-house lead. Set the gross profit an average employee should produce on an average shift.

Say it out loud: "In our Thai restaurant, if you show up, take care of an average number of covers, and give average service, you should produce no less than $120 a day in gross profit." That's the honest floor. The people who want real money don't coast to $120 and clock out — they hit $120 doing average work, then turn another table or sell another round.

Step two: pull gross profit per day of week. Average your gross profit by day over trailing three to six months. Monday does $720, Friday does $1680.

Divide by your $120 target. Monday needs 6 employees; Friday needs 14. Run that division for every day.

No favorites, no "we've always run eight people," no manager scheduling their buddies — just gross profit divided by the target.

Step three: place the shifts where the checks ring. The count tells you how many; check timing tells you when. Pull hourly sales, look at when tickets fire.

If you run a fast lunch-special turn and a weekend dinner rush, staff a strong open, a swing through the afternoon lull, and a heavy close. The matrix lets you slot those bodies — wok line, curry station, takeout, small bar — against the real demand curve.

Free, browser-only, built by a 25-year revenue operator for exactly this question. Best for: owners and GMs who want the schedule straight off the gross-profit math and refuse to pay per-seat fees.


2. 7shifts

Purpose-built for restaurants. Free Comp tier for one location, paid plans from about $34.99 per location per month (Entree) to $76.99 (The Works). Ties scheduling to POS sales and labor-percentage targets. Handles tip pooling, shift swaps, mobile clock-in. Speaks the language of a kitchen and dining room better than general retail tools.


3. Homebase 💎 BEST VALUE

Free for a single location with unlimited employees. Paid tiers: Essentials around $24.95 per location per month, Plus around $59.95, All-in-One around $99.95. Per-location pricing, not per-head.

Scheduling, time tracking, team messaging, basic labor-cost forecasting against sales. Natural pick for an owner watching every dollar who still wants sales-aware scheduling.


4. When I Work

Most widely used shift-scheduling app for hourly teams. Starts around $2.50 per user per month (Essentials), climbs to roughly $8 per user per month with attendance and labor tools. Handles availability, shift swaps, mobile clock-in, copy-a-week-forward.

Strong on execution — getting the schedule onto every employee's phone. Weak on the *why*: won't tell you Friday needs 14 people. You bring the math; it runs logistics.


5. Deputy

Runs about $4.50 per user per month for scheduling, $6 for premium tier with time and attendance. Demand-based scheduling: connect POS feed, Deputy suggests staffing against projected sales. Closest off-the-shelf cousin to the gross-profit method. Handles compliance — break rules, overtime alerts, fair-workweek laws.


6. HotSchedules (by Fourth)

Long-standing enterprise option for restaurant groups. Part of the Fourth platform. Built for multi-unit operators who need centralized scheduling, labor forecasting, and compliance across locations. Overkill for a single Thai restaurant, but if you're running six units, it's the established player.


7. Sling

Free for basic scheduling, paid plans start around $1.70 per user per month. Good for small teams that need simple shift creation, time-off requests, and labor cost tracking. Less sales-aware than the top contenders, but cheap and easy.


8. ZoomShift

Starts around $3 per user per month. Clean interface, handles recurring schedules, shift swaps, and time-off requests. No sales integration, no labor forecasting. For a Thai restaurant that's already done the gross-profit math elsewhere, it's a clean execution tool.


9. Connecteam

Free for up to 10 users, paid plans start around $29 per month for 30 users. Built for deskless workers. Includes scheduling, time tracking, task management, and team communication. More features than most restaurant operators need, but the free tier is generous.


10. Staffed

Newer entrant, pricing undisclosed publicly. AI-powered scheduling that learns from your sales patterns and suggests shifts. Still maturing, but the concept — auto-scheduling from actual revenue data — aligns with the gross-profit method.


Here's the blunt truth: you don't need a tool to tell you the number. You need a tool to execute the number you already calculated. The math is simple. The discipline is the hard part.

If you want the math done for you in 30 seconds, grab the free Rep Scheduling Matrix from PULSE. No login, no spreadsheet, instant shift counts by day. It's the same method I've used for 25 years, and it works for a single Thai restaurant or a chain of six.

Now stop guessing and start dividing.


*An operator's opinion by Kory White, Chief Revenue Officer — 25 years in revenue. More at PULSE · CRO Syndicate*

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