How do you calculate the actual payback period on a dedicated lead-routing system when MQL volume stays flat?
Brief
Payback hinges on SQL conversion lift, not volume. Route-to-fit matters more than route-speed.
Detail
A dedicated lead-routing system (Pavilion, Bridge Group benchmarks) doesn't add MQLs—it converts existing ones faster. The payback math:
- Baseline MQL→SQL rate: 25–35% (B2B SaaS median)
- Post-routing lift: +5–8 percentage points (Bridge Group 2024 study)
- Cost: $15K–$40K/year for vendor + ops time
- Payback threshold: 3–5 deals saved per month at your ACV
If your ACV is $50K and cost of entry is $25K, you need two deals converted in year one that wouldn't have been otherwise. That's ~0.66 deals/month. Most teams hit 3–4 in month two.
The trap: measuring MQL→SQL rate in isolation. Route-to-fit is about reducing churn in the handoff, not manufacturing SQL from thin air.
Payback Equation
| Metric | Low ACV ($10K) | Mid ACV ($50K) | High ACV ($200K) |
|---|---|---|---|
| Deals to payback in Y1 | 2.5 | 0.5 | 0.125 |
| Monthly run-rate needed | 0.21 | 0.04 | 0.01 |
| % of current SQL | 8–12% | 2–4% | 0.3–0.6% |
TAGS: lead-routing,MQL-to-SQL,payback-period,pipeline-quality,Bridge-Group,Pavilion