How do you start a towing service business in 2027?
Towing is capital-heavy and regulation-heavy compared to other mobile-auto verticals. Two paths: consumer/roadside towing or police rotation/repo work. Police rotation is lucrative but requires storage lots and political relationships.
Startup costs. A used flatbed (rollback) tow truck: mid five figures for an older unit, low-to-mid six figures new. Wheel-lift trucks cheaper. Heavy-duty wreckers (semi-truck recovery): high six figures. Add wheel lifts, chains, dollies, J-hooks, lock-out kits, jump packs. Storage lot lease if youre doing impounds. Realistic single-truck startup: high five figures to low six figures all-in (truck, equipment, insurance year 1, licensing).
Permits/licenses/insurance. State tow operator license, USDOT number, MC authority if interstate. Hazmat awareness training. On-hook coverage, garagekeepers, commercial auto - towing insurance is famously expensive (often the second-largest line item after the truck). Local permit for impound lots. Some cities require a separate consumer-towing license with rate caps.
Customer acquisition. Motor club contracts (AAA, Agero, Allstate, Urgent.ly) provide volume but low per-call rates. Police rotation list (highly competitive, requires lot space + 24/7 response). Dealer/auction contracts. GBP for cash calls.
Revenue model. Per-tow + mileage + storage fees + admin/release fees. Police rotation adds impound storage.
Year-1 outlook. Tight margins year 1; insurance and fuel eat profit. Profitable scale is multi-truck.